What is the most important thing an orthodontist must consider so they can help a patient?2. After being a patient at my orthodontist's office and volunteering there, I have come up with an answer to my question:
Patients need to understand which treatment options are available to them.
Staff should make patients feel at home and comfortable.3. So far, my most important sources that have helped me develop these answers to my Essential Question are experience as a patient and research articles from the ProQuest databases. My experience has shown me that patients that are treated kindly and like family are more likely to return for visits, trust their orthodontist more, and are more willing to keep up their treatment (rubber bands, retainers, avoiding hard/sticky foods..). My research on ProQuest so far consists of many studies on customer satisfaction and how being informed and totally included in the decision making process leaves the patient more content after their treatment is completed.
4. My mentor is Dr. Dan Banh DDS and I do my mentorship at his clinic, Banh Smiles. Right now, what I do at Dr. Banh's office is shadow and observe the staff. This relates to my Essential Question because without actually stepping into an orthodontics office, I cannot fully understand the treatment process, let alone what an orthodontist needs to consider for treatment.
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